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Regretting buying the Guv’nor already

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12:02 pm
May 25, 2011


Dubhousing

Melbourne, Australia

Regular

posts 13

OK, I can forgive the strange bottom bracket height, the incredible weight and the brakes like sponges, but what I cannot forgive is the frankly lethal mismatch of metals between the handlebars and stem.

Every time I ride the Guv’nor the bars slip downwards. I have tried Locktite and even wrapping the bar with frameguard plastic as recommended by the dealer, yet still it slips. On a long ride the other day the bard slipped 90 degrees and my wrists are still numb. I suspect I have done a serious damage.

Pashley, this is crap — form over function, and frankly product recall material.

Not at all happy.

1:38 pm
May 25, 2011


Duchy Wheeler

Cornwall. UK

Regular

posts 395

Dubhousing.….oh dear, here we go again!

This sounds like a rerun of the problem James our founder had last year, see “Stem of Iniquity”, dated 10 August 2010 and comments.

Suggest you pursue this robustly with your retail dealer and the Australian importer. Pashley have been found wanting in their warranty service in the past, hopefully they have made some improvements since last year?

Safe rides ‘One & All’.

DW.


1:51 pm
May 25, 2011


ryan

Victoria, Australia

New

posts 2

Dubhousing my dear chap do not despair!!! My understanding of the slipping problem is that there can be slight width discrepancies of the handlebar, thus not allowing the stem to clamp tightly. A friend of mine has a Roadster and had the problem fixed by the dealer (whom I suspect is the dealer who you have got your Guv from) it occurs randomly from one bike to another. Not a problem on my Guv, Roadster 26 or her Ladyships Princess!

As to the weight, well, for what it is I don’t think its that heavy, but I ride a Plus Four which I think is a little lighter than a three speed, and the brakes will improve, I promise.

I think I will put your morose mood down to the bad weather we have been having in Victoria and not being able to take the Guv out on a good ride.. look forward to clear skies on the weekend.…take heart!!

2:04 pm
May 25, 2011


Dubhousing

Melbourne, Australia

Regular

posts 13

My Dear Fellow, come what may at the weekend — hail, sun or snow, my wrists are as buggered as an Eton schoolboy and I will not be out on the Guv’nor. I expect this sort of crappiness from a $50 fixie, not a Pashley. If the handlebar slips, it’s lethal, no argument allowed. I shall be in Port Melbourne on Saturday, probably to trade in the Guv’nor for the Clubman.


2:19 pm
May 25, 2011


ryan

Victoria, Australia

New

posts 2

No argument at all that better should be expected, but don’t think that by swapping bikes you will avoid problems!!! My Plus four fork crown is a little twisted, more than what I would call within reasonable tolerances (Pashley speak), and I have had problems with my speed drive (which have now been fixed), and been without the bike for nearly three weeks, but I have not been put off, certainly not enough to swap for a Clubman which I think would rip off my legs!!! It scared me!! May see you saturday, I am to be reunited.…

1:44 pm
May 26, 2011


Michael2500

Perth, Western Australia

Regular

posts 17

Dear Mr Dubhousing,

There is always a simple solution to every problem.….your state of mind will dictate whether or not a simple solution is available to you.

The problem you have identified is not difficult to overcome — a replacement stem or handlebar, a brass shim, etc…all simple and inexpensive solutions. 

Perhaps you are not satisfied with the whole Guv’nor concept.….quoted from your first words, “OK, I can forgive the strange bottom bracket height, the incredible weight and the brakes like sponges”.….…I don’t think you can forgive these attributes, so instead of throwing up smokescreens or creating other weightless excuses, please sell your Guv’nor to someone worthy who will appreciate what the whole Guv’nor concept is all about.

Safe riding

JamesSmile

10:23 pm
May 26, 2011


Dubhousing

Melbourne, Australia

Regular

posts 13

James, are you serious? Have you really lost all perspective?

Imagine the Guv’nor as a car. Please, never mind the quirkiness of the brakes, or the fact that you need to pack the steering wheel with washers to keep it stable, it’s all part of the ‘charm’. No, the car would be deemed dangerous and would be recalled.

I ‘get’ the Guv’nor concept. The Guv’nor is a bike like any other. It is required by law to be safe. It has a design flaw, and no amount of Bertie Woosterisms on this forum can disguise the fact that many people are unhappy with their Guv’nor and with Pashley’s customer service.

If you have had no problems with your Guv’nor then great, I am happy for you. Perhaps you’ve even taken it out for a ride at some point?

Safe riding’ indeed — that is all I want after all. Don’t patronise me. 

10:27 pm
May 26, 2011


Calif Guv

Santa Cruz, California

Regular

posts 40

Hello Gentlemen,


I prepared a rather lengthy and descriptive response to the stem issue–similar to that of our founder James–complete with measurements and pictures. However, James has not yet been able to perform his typical moderator duties, so I’ll include a brief response here.


Yes, Dubhousing, the Chinelli XA stem, shim, and bar combination is completely wrong. I provided the rationale and measurements in my post that will hopefully go up soon–once James approves it–as this is more than a tad dangerous. Below is a link to the pictures of my failed stem–which, incidentally was never truly tight–and the replacement stem (far nicer and better a design, plus it’s the right size matching 25.4 mm bars). Living in Santa Cruz, and my Guv’nor just hitting its third birthday, I have a little to no chance or getting any response from Pashley.


http://www.flickr.com/photos/4.….9210/show/


As for the rest of the post, well…that’s our beloved Guv’nor, heavy as a boat anchor yet somehow elegantly pugnacious. Regardless, ride safely and often.


Take care,


Gary


9:21 am
May 27, 2011


topper-hardy

Luebeck, Germany

Regular

posts 63

Gentlemen,

I fully agree that there is no excuse for the issue with the stem and handlebar fitting.  A tight fitted handlebar is vital for the safety of the bicycle. This is solely the responsibility of the manufacturer and should be dealt with in a professional manner and not the way our founder James experienced. If I would buy a bicycle again, I would take this “service” into consideration.

However, before I bought the Guvnor, it was pretty clear to me, that it is something special, not only in the “looks department”. I knew, that I cannot compare drumbrakes with modern discs and that the geometry of the bicycle is different from a modern race or touring frame. None the less, I am very satisfied with the breaking performance and the geometry of the Guvnor is a perfect fit for me. I am riding the Guvnor almost on a daily basis and I am very pleased with it. I never had any issues with it (knock on wood three times) and I am more than happy with its performance.

Once again, there is absolutely no excuse for the issue with the stem and handlebar, but everything else is a matter of personal preferences. If they are not met/fulfilled, than it was probably the wrong choice; but this would apply to any other bicycle as well and not only to the Guvnor.

Kind regards from Gemany,

T-H


10:25 pm
May 28, 2011


Biscuit

Regular

posts 92

I take the issues with the stem etc but to balance out;


I had a Pashley Soveriegn Roadster, the 5 speed broke one day when I stood up to pedal from stationary but other than that it was fab.


In fact I may never have bought a Guv’nor — the bike I reallly wanted when I bought the Sov’ — if the Sov’ had not been ‘borrowed’.


The Guv’ is the Guv’.….….….….….… nearly sold it a couple of weeks ago. Glad I didnt because it just ‘is’. Once I accpeted what it ‘is’ then the rest just follows.


I have had no problems with it.


Its the only bike that young (hoodied types included) and old have either stopped me, or just commented while I’m passing and said — in summary - ‘nice bike’.…..

4:20 am
May 29, 2011


MGCycleChap

Derbyshire

Regular

posts 319

Gentlemen,

My view on this is simple, the Pashley Guv’nor is bicycle from a different earlier era. That is both its charm and its failing. It is a “Morgan” of the bicycle world, a design and ethos of a bygone time when a degree of personal responsibilty was required. What you have to accept is that the Pashley is handbuilt by a workforce of around 20 people, and people make mistakes, so a degree of personal involvement is required from “we” the riders and owners of our bicycles. I can recall owning a Triumph Spitfire 25 years ago, and the said vehicle required its trunions regreasing every 3,500 miles, or its front wheels would fall off (and one did !), I cant imagine owners of Mazdas or modern Fords being so handy with grease gun !

In an age when everything is somebody elses fault, when if you trip on a paving slab you look to sue the council who is “responsible”, the Guv’nor is from an era when triped, you picked yourself up and told yourself to pay more attention !

Before I set out on a ride, I always make a few checks, tyres, brakes etc, I try and take a basic interest in how the bicycle works (very basic Im no engineer for sure)… I think its all part of owning something from (In my opinion) a better, a more civilised time, but yes a time when the “buck” stoped with you


MGcC

8:04 am
May 29, 2011


Calif Guv

Santa Cruz, California

Regular

posts 40

Hey MG and Gentlemen,


Yours are thoughtful comments. And, I completely agree about proper maintenance. Included in my post that has not yet received approval from James, our founder, is that I completely replaced the head-set as well as the stem, as the head-set was “indexing” rather heavily from three-years of wear and the pothole that got the better part of it; I ride the Guv almost everyday. I then used a torque wrench to properly torque the whole lot. In fact, virtually every component on the guv has been inspected, cleaned, maintained, lubed, and properly torqued by me, as I’ve had most of the bike apart at one time or another, and precisely because it is hand-made by others. I highly recommend cultivating your own technician skills. It’s the only way you can truly care for and “know” the guv. Remember: few if any typical mechanics will care for your guv the way you can with just a little effort–plus you save BP’s, or in my case USD.


There’s nothing like a well tuned and adjusted Guv’nor. Next on my list will be replacing the less than desirable oversized spokes on the Guv. I’ve already replaced two broken ones. No, I’m not jumping curbs and such, and I only weigh about 162 lbs. The manufacturer of the spokes–generally regarded as inferior–stamps them on the side of the spoke! This sets up the perfect “notch stress” scenario whereby typical riding, and the occasional rough patch of road, over time will compromise the spoke.


Lastly, I understand the handmade, artisan notion of Guv’nor. My front folks too are a little askew–it’s just the jig they use I guess. I’m cool with that. I must say, however, that I am not quick to excuse the Cinelli stem, shim, and bar mis-match. From what I’ve been able to research, this is a fairly well known problem (the Cinelli XA) that a pair of calibers could quickly reveal as foolhardy. Yes, I suggest your own calibers as well!  


Be well lads!


Gary

9:03 am
May 29, 2011


MGCycleChap

Derbyshire

Regular

posts 319

Gary Sir… I make no excuse about the stem issue, I do find that a very poor show (from Pashley and their chosen dealers to be honest for not discovering or checking for it)

  My point was just a general one and no offence was intended to anyones particular circumstance Laugh


MGcC

9:11 am
May 29, 2011


Biscuit

Regular

posts 92

Calif Guv said:

Hey MG and Gentlemen,


Yours are thoughtful comments. And, I completely agree about proper maintenance.   … however, that I am not quick to excuse the Cinelli stem, shim, and bar mis-match. From what I’ve been able to research, this is a fairly well known problem (the Cinelli XA) that a pair of calibers could quickly reveal as foolhardy. …  


Be well lads!


Gary


Balance in your post.

Absolutely agree. The personal responsibility that appears so lacking in ‘our’ society with what standard one can reasonably expect from a product (it pains me to describe the Guv’ as such but product it is).

There is a tipping point in all business and life and mistakes not addressed can lead to the ultimate demise of the product.

Note British car/motor cycle industry as was (I know there where many factors in its demise), one factor was absolutely rubbish attention to detail in some of the finer points of production. Compare with Toyota now (recall of cars due to the absence or poor design of a plastic bush). I accept also that Toyota and others may not have rushed to people’s doors to address the issue but address it they have/did.

That said I think Pashley are robust enough at this stage to weather this particular issue — but it could be handled better (it seems).

Just glad I’ve got a Technomic stem.….….….…. at the moment.Wink


12:55 pm
May 29, 2011


Dubhousing

Melbourne, Australia

Regular

posts 13


In musing on the Guv’nor I have in mind the words of Britain’s finest brains, Mark E Smith: ‘You won’t find anything more ridiculous, than this new profile razor unit, made with the highest British attention to the wrong detail’

My Guv’nor is no more and I await the arrival of a Clubman 3 speed. It’s been an education gents. Safe riding etc.

12:58 pm
May 29, 2011


MGCycleChap

Derbyshire

Regular

posts 319

…better luck with your Clubman DH

MGcC

1:10 pm
May 29, 2011


Dubhousing

Melbourne, Australia

Regular

posts 13

Oh, and MGCycle Chap. Do you believe the contract managers at the Royal Mail would accept their workforce being delivered postal bikes built to the standard you describe? No, of course not. So, Pashley can build a safe and robust working bike for the Postmen and Postwomen of England but not a niche bicycle for the well heeled? Chop logic Sir.

1:39 pm
May 29, 2011


Duchy Wheeler

Cornwall. UK

Regular

posts 395

Dubhousing.…..sad to hear your Guv’nor ownership proved to be unsatisfactory.

Do send an update post when you get your Clubman Urban 3 speed fixed. Hope this proves a better experience for you, at least you have a pair of Gripfast wing nuts to transfer onto the Clubman front axle!

By the way, I understand Royal Mail have stopped using cycles for deliveries, but I don’t think it was anything to do with Pashley build quality!

Safe rides, DW.

3:56 pm
May 29, 2011


MGCycleChap

Derbyshire

Regular

posts 319

What suprises me Dubhousing, and I can only assume its maybe something to do with your purchase agreement (?) because as your concern with the Guv’nor is actually to do with Pashleys build quality that you have exchanged the bicycle for another Pashley product the Clubman ?


MGcC

4:17 pm
May 29, 2011


David Terry

Harrogate, Yorkshire.

Regular

posts 102

MGCycleChap said:

What suprises me Dubhousing, and I can only assume its maybe something to do with your purchase agreement (?) because as your concern with the Guv’nor is actually to do with Pashleys build quality that you have exchanged the bicycle for another Pashley product the Clubman ?


MGcC


I was wondering about that too, Mr MGCC.

A sorry tale indeed, nobody likes to be sold a product that is faulty/dodgy/badly made or poorly put together.  Let’s hope that the idiot in post No.1 that advised Mr Dubhousing to wrap the bars in plastic does’nt do just that and then sell the bike on.

As far as the bottom-bracket height, the weight and the spongy brakes.….…stand by for more of the same with the Clubman, I’d have thought.

dt

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